To retrieve the serial numbers for your purchased u-he products, or to get a new set of download links for your purchased u-he soundsets, all you need to do is submit the email address your products are registered to into the form on the My Licenses page on our website.
Our system will then send an email to your inbox within 1-2 minutes, this email will contain the following information:
- The user name your licenses are registered to
- The serial numbers for your purchased u-he products
- A set of download links for your purchased u-he soundsets
If any licenses appear to be missing from that email:
- If you purchased the missing product/s with a different email address, please contact us and tell us what name and/or email address you used, so that we can merge your various customer records into a single one for your convenience.