If you purchase a plug-in from a reseller, you will receive a code, usually called a redeem or registration code. Enter this code on our redeem page to register your name, e-mail address and the plug-in in our customer database. Once redeemed, the code you received from the reseller has served its purpose – it has lost its value, you will never need it again. Note that redeem codes are not required when you purchase directly from u-he’s own web store.
Whether you purchased the plug-in from a reseller or from our own web store, you will receive an e-mail containing your license. This license consists of your user name and a serial number. Remember: Your user name is NOT your email address.
After you have installed the plug-in, you can load it in your preferred DAW or host software. The plug-in will display a dialog window where you can enter your user name and serial number: This removes the demo restriction. If you have installed the plug-in on multiple computers, you will need to unlock it on each computer in the same way.
If you lose your license details, simply go to the My Licenses page and enter your registered e-mail address. Within minutes you should receive an e-mail containing your u-he license details i.e. user name and serial number/s for your purchased plug-ins, as well as fresh download links for your purchased u-he soundsets.